"ClaimSpeak" refers to the claim intelligence platform operated at claimspeak.app. "Partner" refers to the roofing company entering into this agreement. "Referral Link" refers to the unique URL assigned to the Partner, used to direct homeowners to the ClaimSpeak platform. "Session" refers to a single engagement period initiated by a homeowner through the Referral Link. "Query" refers to an individual question or input submitted by a homeowner within a Session.

ClaimSpeak is an informational platform that provides homeowners with clarity on their insurance claims. ClaimSpeak is not representation, advocacy, legal advice, or a substitute for licensed professional counsel. ClaimSpeak does not act on behalf of any party, does not contact carriers, and does not negotiate or influence claim outcomes.

The Partner shares the Referral Link with homeowners as an educational resource. The Partner does not represent ClaimSpeak as a service of the company, and ClaimSpeak does not represent itself as an extension of the Partner's business.

ClaimSpeak agrees to: maintain the platform and keep the Partner's Referral Link active for the duration of this agreement, provide quarterly usage reports tied to the Partner's Referral Link, and ensure all homeowner-facing output remains informational and non-representational.

The Partner agrees to: share the Referral Link only as an educational resource, not misrepresent ClaimSpeak as representation, advocacy, or professional advice, and not position ClaimSpeak as a product or service of the company.

The Referral Link may be shared with homeowners during or after a roof inspection, before the repair-or-replace decision is made. When sharing, the Partner should present ClaimSpeak as an independent claim clarity tool available to the homeowner — not as insurance advice, not as a claims service, and not as a product offered or endorsed by the company.

When a homeowner opens the Referral Link, ClaimSpeak grants a full-access Session lasting 48 hours from the moment of activation. During this window the homeowner has unlimited use of the platform's tools.

After a Session expires, a cooldown period of 5 days applies before the same homeowner device can begin a new Session through the Referral Link. Once the cooldown passes, the homeowner may open the Referral Link again for a fresh 48-hour Session.

A homeowner who wants continuous access without waiting out the cooldown may unlock the platform directly at any time through ClaimSpeak's standard access option. Partners who maintain a paid widget subscription provide their homeowners with an extended 8-day access window per visit and no cooldown; the 48-hour Session and 5-day cooldown described here apply to the free Referral Link only.

ClaimSpeak tracks the following from the Partner's Referral Link: link clicks, Sessions created, Queries submitted, engagement depth, and keyword indicators related to depreciation, recoverable depreciation, and supplement activity. No personally identifiable homeowner information is shared with the Partner. The Partner's quarterly report contains aggregate usage data only.

All ClaimSpeak materials, branding, platform output, and technology remain the exclusive property of ClaimSpeak. The Partner may not use ClaimSpeak's name, logo, or materials for any purpose other than sharing the Referral Link as described in this agreement. The Partner may not create derivative marketing materials, tools, or representations that incorporate ClaimSpeak branding or content without prior written consent from ClaimSpeak.

ClaimSpeak is informational only. Neither party is liable for the actions, decisions, or outcomes of the other. ClaimSpeak does not guarantee claim outcomes, and the Partner does not guarantee homeowner engagement with the platform.

The Partner agrees to indemnify and hold ClaimSpeak harmless from any claims, damages, or liabilities arising from the Partner's misrepresentation of ClaimSpeak as representation, advocacy, legal advice, or any service beyond its stated informational scope. ClaimSpeak agrees to indemnify and hold the Partner harmless from any claims, damages, or liabilities arising directly from defects in the ClaimSpeak platform itself.